Customer Survey

Name*

Prefix First Last

Email*

Origin City*

Destination City*

Work Order Number*

If you don't know your work order number, please contact us.

Name of Salesperson*

Did we pack your boxes? If so, please rate how satisfied you were with the packing.*

Overall, how satisfied were you with the salesperson?*

Loading Day

How satisfied with the arrival time of the driver and crew based on the promises made for loading day?*

How satisfied were you with the care and attention shown by the driver for your goods?*

How satisfied were you with the care and attention shown by the driver's crew while loading your goods?*

How satisfied were you with the loading overall?*

How satisfied were you with the arrival time of the driver and crew based on the promises made for delivery day?*

How satisfied were you with the care and attention shown by the driver during the unloading of your goods?*

How satisfied were you with the level of care and attention shown by the driver's crew during the unloading of your goods?*

How satisfied were you with the unloading process overall?*

How satisfied were you with our communications throughout the move?*

Were you advised at least 24 hours prior to delivery to let you know when your shipment would be delivered?*

How likely is it that you would recommend East Coast Moving & Storage to a friend, colleague or family member?*

Additional Comments: